Your opinion is important for Ruhrpumpen

Project Construction and Delivery Phases Survey

Thank you for taking the time to respond the following survey. It should not take you more than 6 minutes.

Your contact information:

Project Construction and Documentation Phase:

How would you grade each of the following aspects of Ruhrpumpen´s service during the Project Construction and Documentation phase?
Please use our scale from 1 (unacceptable) to 5 (excellent)

Survey Scale

1. The timely submittal of documentation:
2. The attention and responsiveness from the assigned Project Manager:
3. The completeness of the information and documentation provided:
4. The quality of the documentation and information provided:
5. The flexibility of the Project Manager to accommodate any changes and or adjustments that may have come up during the development:
6. How would you grade Ruhrpumpen's performance during the Project Construction phase in comparison to other pump vendors?

Product Delivery Phase:

How would you grade each of the following aspects of Ruhrpumpen´s service during the Product Delivery phase?
Please use our scale from 1 (unacceptable) to 5 (excellent)

Survey Scale

1. Quality of the received product:
2. Adherence upon agreed Delivery Date / Lead Time:
3. Helpfulness of Operation and Installation Manual:
4. Quality of commissioned field service (if applicable):
5. Overall experience with Ruhrpumpen
6. Would you consider purchasing from Ruhrpumpen again in the future?